Frequently Asked Questions

Got questions? We've got answers! Here are some of the most common questions our customers ask about our custom PC builds and services.

Orders & Payments

How do I place an order?

Simply browse our products, add your desired PC build or components to the cart, and proceed to checkout. We accept multiple payment methods for your convenience.

What payment methods do you accept?

We accept UPI, credit/debit cards, net banking, and EMI options. All transactions are secure and encrypted.

Can I customize my PC build before ordering?

Yes! We offer customizable PC builds. Contact us through our Contact Us page and our experts will help you configure the perfect build for your needs and budget.

Shipping & Delivery

How long does delivery take?

Standard delivery takes 5–7 business days. For custom builds, it may take 7–10 business days after order confirmation, as each system is individually assembled and tested.

Do you ship across India?

Yes, we ship to all major cities and towns across India.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email/SMS to monitor your delivery.

PC Builds & Compatibility

Do you test the PC before shipping?

Absolutely! Every custom PC build goes through rigorous testing before it leaves our facility to ensure everything works perfectly.

Can I request a specific brand for components?

Yes, we can accommodate specific brand preferences for components like RAM, GPU, SSD, etc. Please contact us for custom requirements.

Will my PC come with an OS installed?

We offer optional Windows installation. Please check the product listing or contact us for details.

Warranty & Support

What warranty do your PC builds come with?

All our custom builds come with a warranty. Please visit our Warranty Policy page for complete details.

What if I receive a damaged or defective product?

If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos/video evidence. We will resolve the issue promptly.

Do you offer technical support after purchase?

Yes! Our technical support team is available to help you with any issues post-purchase. Reach out via our Contact Us page.

Returns & Refunds

What is your return policy?

Please visit our Return & Refund Policy page for complete information on returns and refunds.