Shipping Policy

Shipping Policy

At My Store, we are committed to delivering your custom PC build and components safely and on time. Please read our shipping policy carefully.

Processing Time

  • In-Stock Items: Orders are processed within 1–2 business days.
  • Custom PC Builds: Assembly and testing takes 5–7 business days before dispatch.

Shipping Time

  • Metro Cities (Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Kolkata): 2–3 business days
  • Other Cities & Towns: 4–7 business days
  • Delivery times are estimates and may vary due to courier delays, festivals, or unforeseen circumstances.

Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order weight.
  • We offer free shipping on orders above a certain value. Check our current promotions for details.

Order Tracking

Once your order is shipped, you will receive a confirmation email/SMS with your tracking number. You can use this to track your shipment on the courier's website.

Packaging

All custom PC builds and components are packed with anti-static and protective packaging to ensure they arrive in perfect condition.

Shipping Restrictions

Currently, we only ship within India. We do not offer international shipping at this time.

Delayed or Lost Shipments

If your order is significantly delayed or appears to be lost, please contact us at Contact Us and we will investigate and resolve the issue promptly.

Damaged in Transit

If your order arrives damaged, please document it with photos/video and contact us within 48 hours of delivery. We will arrange a replacement or refund as applicable.